Deep cleansing, hypoallergenic, organic shampoo and conditioner. Head, scalp and body massage. Brushed into coat and rest of the body. Hand dried, brushed & combed out, clipped with guide combs and or hand scissoring where ever needed. Removal of much of the undercoat if applies, cleansing of the ears and a nail trim, making sure your Fur Baby feels amazing from the inside out!